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.select2-selection--multiple .select2-selection__clear{background-color:#0000;border:none;font-size:1em}.select2-container .select2-search--inline .select2-search__field{box-sizing:border-box;resize:none;vertical-align:bottom;word-break:keep-all;border:none;max-width:100%;height:18px;margin-top:5px;margin-left:5px;padding:0;font-family:sans-serif;font-size:100%;overflow:hidden}.select2-container .select2-search--inline .select2-search__field::-webkit-search-cancel-button{-webkit-appearance:none}.select2-dropdown{box-sizing:border-box;z-index:1051;background-color:#fff;border:1px solid #aaa;border-radius:4px;width:100%;display:block;position:absolute;left:-100000px}.select2-results{display:block}.select2-results__options{margin:0;padding:0;list-style:none}.select2-results__option{-webkit-user-select:none;user-select:none;padding:6px}.select2-results__option--selectable{cursor:pointer}.select2-container--open .select2-dropdown{left:0}.select2-container--open 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#888;border-bottom-width:0;width:0;height:0;margin-top:-2px;margin-left:-4px;position:absolute;top:50%;left:50%}.select2-container--default[dir=rtl] .select2-selection--single .select2-selection__clear{float:left}.select2-container--default[dir=rtl] .select2-selection--single .select2-selection__arrow{left:1px;right:auto}.select2-container--default.select2-container--disabled .select2-selection--single{cursor:default;background-color:#eee}.select2-container--default.select2-container--disabled .select2-selection--single .select2-selection__clear{display:none}.select2-container--default.select2-container--open .select2-selection--single .select2-selection__arrow b{border-width:0 4px 5px;border-color:#0000 #0000 #888}.select2-container--default .select2-selection--multiple{cursor:text;background-color:#fff;border:1px solid #aaa;border-radius:4px;padding-bottom:5px;padding-right:5px;position:relative}.select2-container--default 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#aaa;border-top-left-radius:4px;border-bottom-left-radius:4px;padding:0 4px;font-size:1em;font-weight:700;position:absolute;top:0;left:0}.select2-container--default .select2-selection--multiple .select2-selection__choice__remove:hover,.select2-container--default .select2-selection--multiple .select2-selection__choice__remove:focus{color:#333;background-color:#f1f1f1;outline:none}.select2-container--default[dir=rtl] .select2-selection--multiple .select2-selection__choice{margin-left:5px;margin-right:auto}.select2-container--default[dir=rtl] .select2-selection--multiple .select2-selection__choice__display{padding-left:5px;padding-right:2px}.select2-container--default[dir=rtl] .select2-selection--multiple .select2-selection__choice__remove{border-left:1px solid #aaa;border-right:none;border-radius:0 4px 4px 0}.select2-container--default[dir=rtl] .select2-selection--multiple 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.select2-results__option{margin-left:-3em;padding-left:4em}.select2-container--default .select2-results__option .select2-results__option .select2-results__option .select2-results__option .select2-results__option .select2-results__option{margin-left:-4em;padding-left:5em}.select2-container--default .select2-results__option .select2-results__option .select2-results__option .select2-results__option .select2-results__option .select2-results__option .select2-results__option{margin-left:-5em;padding-left:6em}.select2-container--default .select2-results__option--group{padding:0}.select2-container--default .select2-results__option--disabled{color:#999}.select2-container--default .select2-results__option--selected{background-color:#ddd}.select2-container--default .select2-results__option--highlighted.select2-results__option--selectable{color:#fff;background-color:#5897fb}.select2-container--default .select2-results__group{cursor:default;padding:6px;display:block}.select2-container--classic .select2-selection--single{filter:progid:DXImageTransform.Microsoft.gradient(startColorstr="#FFFFFFFF", endColorstr="#FFEEEEEE", GradientType=0);background-color:#f7f7f7;background-image:linear-gradient(#fff 50%,#eee 100%);background-repeat:repeat-x;border:1px solid #aaa;border-radius:4px;outline:0}.select2-container--classic .select2-selection--single:focus{border:1px solid #5897fb}.select2-container--classic .select2-selection--single .select2-selection__rendered{color:#444;line-height:28px}.select2-container--classic .select2-selection--single .select2-selection__clear{cursor:pointer;float:right;height:26px;margin-right:20px;font-weight:700}.select2-container--classic .select2-selection--single .select2-selection__placeholder{color:#999}.select2-container--classic .select2-selection--single .select2-selection__arrow{width:20px;height:26px;filter:progid:DXImageTransform.Microsoft.gradient(startColorstr="#FFEEEEEE", endColorstr="#FFCCCCCC", GradientType=0);background-color:#ddd;background-image:linear-gradient(#eee 50%,#ccc 100%);background-repeat:repeat-x;border:none;border-left:1px solid #aaa;border-top-right-radius:4px;border-bottom-right-radius:4px;position:absolute;top:1px;right:1px}.select2-container--classic .select2-selection--single .select2-selection__arrow b{border:4px solid #0000;border-top:5px solid #888;border-bottom-width:0;width:0;height:0;margin-top:-2px;margin-left:-4px;position:absolute;top:50%;left:50%}.select2-container--classic[dir=rtl] .select2-selection--single .select2-selection__clear{float:left}.select2-container--classic[dir=rtl] .select2-selection--single .select2-selection__arrow{border:none;border-right:1px solid #aaa;border-radius:4px 0 0 4px;left:1px;right:auto}.select2-container--classic.select2-container--open .select2-selection--single{border:1px solid #5897fb}.select2-container--classic.select2-container--open .select2-selection--single .select2-selection__arrow{background:0 0;border:none}.select2-container--classic.select2-container--open .select2-selection--single .select2-selection__arrow b{border-width:0 4px 5px;border-color:#0000 #0000 #888}.select2-container--classic.select2-container--open.select2-container--above .select2-selection--single{filter:progid:DXImageTransform.Microsoft.gradient(startColorstr="#FFFFFFFF", endColorstr="#FFEEEEEE", GradientType=0);background-image:linear-gradient(#fff 0%,#eee 50%);background-repeat:repeat-x;border-top:none;border-top-left-radius:0;border-top-right-radius:0}.select2-container--classic.select2-container--open.select2-container--below .select2-selection--single{filter:progid:DXImageTransform.Microsoft.gradient(startColorstr="#FFEEEEEE", endColorstr="#FFFFFFFF", GradientType=0);background-image:linear-gradient(#eee 50%,#fff 100%);background-repeat:repeat-x;border-bottom:none;border-bottom-right-radius:0;border-bottom-left-radius:0}.select2-container--classic .select2-selection--multiple{cursor:text;background-color:#fff;border:1px solid #aaa;border-radius:4px;outline:0;padding-bottom:5px;padding-right:5px}.select2-container--classic .select2-selection--multiple:focus{border:1px solid #5897fb}.select2-container--classic .select2-selection--multiple .select2-selection__clear{display:none}.select2-container--classic .select2-selection--multiple .select2-selection__choice{background-color:#e4e4e4;border:1px solid #aaa;border-radius:4px;margin-top:5px;margin-left:5px;padding:0;display:inline-block}.select2-container--classic .select2-selection--multiple .select2-selection__choice__display{cursor:default;padding-left:2px;padding-right:5px}.select2-container--classic .select2-selection--multiple .select2-selection__choice__remove{color:#888;cursor:pointer;background-color:#0000;border:none;border-top-left-radius:4px;border-bottom-left-radius:4px;padding:0 4px;font-size:1em;font-weight:700}.select2-container--classic .select2-selection--multiple .select2-selection__choice__remove:hover{color:#555;outline:none}.select2-container--classic[dir=rtl] .select2-selection--multiple .select2-selection__choice{margin-left:5px;margin-right:auto}.select2-container--classic[dir=rtl] .select2-selection--multiple .select2-selection__choice__display{padding-left:5px;padding-right:2px}.select2-container--classic[dir=rtl] .select2-selection--multiple .select2-selection__choice__remove{border-radius:0 4px 4px 0}.select2-container--classic.select2-container--open .select2-selection--multiple{border:1px solid #5897fb}.select2-container--classic.select2-container--open.select2-container--above .select2-selection--multiple{border-top:none;border-top-left-radius:0;border-top-right-radius:0}.select2-container--classic.select2-container--open.select2-container--below .select2-selection--multiple{border-bottom:none;border-bottom-right-radius:0;border-bottom-left-radius:0}.select2-container--classic .select2-search--dropdown .select2-search__field{border:1px solid #aaa;outline:0}.select2-container--classic .select2-search--inline .select2-search__field{box-shadow:none;outline:0}.select2-container--classic .select2-dropdown{background-color:#fff;border:1px solid #0000}.select2-container--classic .select2-dropdown--above{border-bottom:none}.select2-container--classic .select2-dropdown--below{border-top:none}.select2-container--classic .select2-results>.select2-results__options{max-height:200px;overflow-y:auto}.select2-container--classic .select2-results__option--group{padding:0}.select2-container--classic .select2-results__option--disabled{color:gray}.select2-container--classic .select2-results__option--highlighted.select2-results__option--selectable{color:#fff;background-color:#3875d7}.select2-container--classic .select2-results__group{cursor:default;padding:6px;display:block}.select2-container--classic.select2-container--open .select2-dropdown{border-color:#5897fb}
:root{--ink:#18221d;--ink-soft:#58645e;--forest:#203c31;--forest-hover:#162f26;--paper:#f5f3ed;--surface:#fffefb;--line:#dedfd8;--line-soft:#ebece6;--gold:#d7a940;--gold-soft:#fbf3dd;--green:#287451;--green-soft:#e4f3ea;--blue:#32658c;--blue-soft:#e8f0f7;--red:#a04438;--red-soft:#f8e9e6;--shadow:0 8px 30px #1c2d2412}*{box-sizing:border-box}html{background:var(--paper);color:var(--ink);text-rendering:optimizelegibility;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:16px}body{background:radial-gradient(circle at 15% 0%, #ffffffa8, transparent 28rem), var(--paper);min-height:100vh;margin:0}button,input,textarea,select{font:inherit}button,a{-webkit-tap-highlight-color:transparent}a{color:inherit;text-decoration:none}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline-offset:2px;outline:3px solid #d7a9406b}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.print-only{display:none}.app-header{z-index:20;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#fffefbe8;position:sticky;top:0}.header-inner{justify-content:space-between;align-items:center;width:min(1180px,100% - 48px);height:76px;margin:0 auto;display:flex}.brand{align-items:center;gap:11px;display:inline-flex}.brand img{border-radius:12px;box-shadow:0 4px 12px #203c3129}.brand span{line-height:1.1;display:grid}.brand strong{text-overflow:ellipsis;white-space:nowrap;letter-spacing:-.01em;max-width:260px;font-size:.93rem;overflow:hidden}.brand small{color:var(--ink-soft);letter-spacing:.1em;text-transform:uppercase;margin-top:4px;font-size:.69rem;font-weight:650}.header-inner nav{color:#46534d;align-items:center;gap:28px;font-size:.9rem;font-weight:650;display:flex}.header-settings-link{align-items:center;gap:7px;display:inline-flex}.header-inner nav form{margin:0}.header-sign-out{color:var(--ink-soft);cursor:pointer;background:0 0;border:0;padding:8px 0;font-size:.82rem;font-weight:700}.header-sign-out:hover{color:var(--forest)}.button{cursor:pointer;letter-spacing:-.01em;border:1px solid #0000;border-radius:11px;justify-content:center;align-items:center;gap:9px;min-height:48px;padding:0 20px;font-size:.91rem;font-weight:720;transition:transform .14s,background .14s,border-color .14s;display:inline-flex}.button:hover{transform:translateY(-1px)}.button:active{transform:translateY(0)}.button:disabled{cursor:not-allowed;opacity:.56;transform:none}.button-primary{background:var(--forest);color:#fff;box-shadow:0 5px 14px #203c3126}.button-primary:hover{background:var(--forest-hover)}.button-secondary{background:var(--surface);border-color:var(--line);color:var(--ink)}.button-secondary:hover{border-color:#b8beb8}.button-danger{background:var(--surface);color:var(--red);border-color:#dfb6af}.button-danger:hover{border-color:var(--red);background:var(--red-soft)}.button-small{border-radius:9px;min-height:40px;padding-inline:15px;font-size:.84rem}.button-large{min-height:54px;padding-inline:24px}.button-wide{width:100%;min-height:56px}.page-shell{width:min(1180px,100% - 48px);margin:0 auto}.dashboard-page{padding:52px 0 80px}.dashboard-intro{justify-content:space-between;align-items:end;gap:28px;display:flex}.eyebrow,.form-title p{color:#7b6330;letter-spacing:.14em;text-transform:uppercase;margin:0 0 10px;font-size:.72rem;font-weight:800}.dashboard-intro h1,.form-title h1,.handoff-stage h1,.detail-hero h1,.centered-page h1{letter-spacing:-.035em;margin:0;font-family:Iowan Old Style,Baskerville,Times New Roman,serif;font-weight:600}.dashboard-intro h1{font-size:clamp(2.25rem,4vw,3.4rem);line-height:1}.dashboard-intro p:last-child{color:var(--ink-soft);margin:12px 0 0}.stats-grid{grid-template-columns:repeat(4,1fr);gap:14px;margin-top:36px;display:grid}.stat-card{background:var(--surface);border:1px solid var(--line);border-radius:15px;grid-template-columns:auto 1fr;gap:12px;min-height:120px;padding:20px;transition:border-color .14s,transform .14s;display:grid;box-shadow:0 3px 12px #1c2d2408}.stat-card:hover{border-color:#bfc4be;transform:translateY(-2px)}.stat-icon{border-radius:11px;place-items:center;width:40px;height:40px;display:grid}.stat-icon.slate{color:#45534c;background:#edf0ed}.stat-icon.amber{background:var(--gold-soft);color:#8a6513}.stat-icon.blue{background:var(--blue-soft);color:var(--blue)}.stat-icon.green{background:var(--green-soft);color:var(--green)}.stat-card>span:nth-child(2){justify-content:space-between;align-items:baseline;gap:8px;display:flex}.stat-card small{color:var(--ink-soft);font-size:.76rem;font-weight:700}.stat-card strong{font-family:Iowan Old Style,Baskerville,serif;font-size:2rem;font-weight:600}.stat-card i{color:#89918d;grid-column:2;align-self:end;font-size:.71rem;font-style:normal}.queue-card{background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow);border-radius:17px;margin-top:18px;overflow:hidden}.queue-toolbar{border-bottom:1px solid var(--line-soft);justify-content:space-between;align-items:center;gap:24px;min-height:92px;padding:20px 24px;display:flex}.queue-toolbar h2,.card-heading h2,.sidebar-card h2,.section-heading h2{letter-spacing:-.015em;margin:0;font-size:1rem}.queue-toolbar p,.card-heading p,.section-heading p{color:var(--ink-soft);margin:5px 0 0;font-size:.78rem}.search-form{border:1px solid var(--line);color:#7a837e;background:#f8f7f3;border-radius:10px;align-items:center;gap:10px;width:min(390px,50%);height:45px;padding:0 13px;display:flex}.search-form:focus-within{border-color:#98a59e;box-shadow:0 0 0 3px #203c3112}.search-icon{color:#7a837e;flex:none;width:24px;height:32px}.search-form input{min-width:0;color:var(--ink);background:0 0;border:0;outline:0;flex:1;font-size:.87rem}.search-clear{color:var(--forest);cursor:pointer;background:0 0;border:0;padding:4px;font-size:.75rem;font-weight:750}.search-form[aria-busy=true]{opacity:.72}.queue-controls{flex:1;justify-content:flex-end;align-items:center;gap:10px;display:flex}.queue-controls .search-form{width:min(390px,100%)}.ticket-sort-control{border:1px solid var(--line);color:#68726d;background:#f8f7f3;border-radius:10px;align-items:center;gap:7px;height:45px;padding:0 10px 0 12px;display:flex}.ticket-sort-control select{height:100%;color:var(--ink);cursor:pointer;background:0 0;border:0;outline:0;font-size:.79rem;font-weight:720}.ticket-sort-control:focus-within{border-color:#98a59e;box-shadow:0 0 0 3px #203c3112}.filter-row{border-bottom:1px solid var(--line-soft);scrollbar-width:none;align-items:center;gap:22px;padding:0 24px;display:flex;overflow-x:auto}.filter-row a{white-space:nowrap;color:#68726d;border-bottom:2px solid #0000;align-items:center;gap:7px;height:51px;font-size:.76rem;font-weight:680;display:inline-flex}.filter-row a.active{border-color:var(--forest);color:var(--forest)}.filter-row span{background:#eeefea;border-radius:99px;place-items:center;min-width:21px;height:20px;padding:0 6px;font-size:.66rem;display:grid}.ticket-list{display:grid}.ticket-row{border-bottom:1px solid var(--line-soft);grid-template-columns:42px minmax(220px,1fr) 175px 105px 20px;align-items:center;gap:15px;min-height:84px;padding:14px 22px;transition:background 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